Why you really need to know about DAP

Why you really need to know about DAP

Your fast-paced customer service team has been using the same software for years. For growth purpose, now you, as a Chief Digital Officer, wishes to deploy a new, more advanced software platform to help streamline operations and serve customers better.

You’re exuberant about this new platform’s potential benefits but also a little nervous. After all, most of the employees don’t like leaving their comfort zone. Additionally, when new software is implemented, the team takes transition time and resources, which is a worrisome factor, since this leads to disruption to the team’s productivity. Once the change is thought of, implementing and leveraging it is the only way to move forward.


That’s where the Digital Adoption Platform (DAP) comes in with Digitize Now.
DAP helps the team to adopt the wave of disruption quickly while keeping them trained, efficient, and engaged across the new application. How? Well, it provides real-time guidance of applications with cued prompts and support to users as they work with the new software, to the extent that you can escape the training manual. It is a self-driven process; as a result, support cost decreases. Isn’t this a game-changer?


You stay updated with the digital age, and the company can also evaluate that the employee’s usage and journey. DAP’s analytics helps you to understand the challenges and the elements that aren’t working so that, as a leader, you can understand where you ought to focus your efforts. And with a hybrid work model, DAP will make training a cakewalk.


Gartner predicts that “by 2025, 70% of organizations will use digital adoption solutions across the entire technology stack to overcome still insufficient application user experiences.” So, when are you transforming? Change is inevitable, so the faster you do and embrace it, the faster you’ll progress.

Mudita D Silva

Mudita D Silva

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DAP Strategy

DigitizeNow provides consulting services and digital adoption strategies for your WalkMe digital adoption plan. We'll collaborate with you to recognize and address your challenges and goals, create a comprehensive approach to attain your desired business outcomes, and drive the implementation of that strategy throughout your organization.

DAP Implementation

At DigitizeNow, we'll incorporate WalkMe into your systems and offer comprehensive project leadership and delivery services based on our extensive expertise and best practices. Our focus is on your business goals, and we'll assist you in prioritizing processes and extracting the maximum value from WalkMe's content and insights.

DAP Adoption Lifecycle Managed Services

Suppose you've already implemented WalkMe and require continuous maintenance, and proactive system management from experienced WalkMe consultants, or an expert to evaluate your build. In that case, our post-implementation managed service is designed to meet your needs. Our end-to-end managed service offerings can assist you if you lack internal resources, need help with ad hoc WalkMe tasks, or require a health check of your current WalkMe implementation.