Change Management

Dynamic Digital Change Management with DigitizeNow and WalkMe

Move from the old change management methodology to dynamic and real-time change management facilitated by digital tools to enhance the transformation journey of your company.

 

Through comprehensive training, user-friendly interfaces, and ongoing support from DigitizeNow, venture onto a successful transformation journey that simplifies complex transitions, minimizes resistance, and accelerates the adoption curve.

Move Beyond the age-old questions of importance of Change Management

Defining metrics for organizational change management is a collaborative effort involving multiple organizational stakeholders. Once your objective is defined, identify the relevant key performance indicators (KPIs) and success metrics that align with the specific goals of the change initiative.

 

Effective metrics will be measurable, tied to desired outcomes, and reflect the impact of the change on various aspects such as employee engagement, productivity, and customer satisfaction through DAP.

 

As a change management expert, one of the most common questions you get is how you show the benefits of change management. DigitizeNow solves this issue with its expertise and Digital Adoption Platform by showcasing through real-time metrics.

 

Sample Real Time Metrics

 

  • % increase in adoption
  • % onboarding on the new system/processes, including quiz
  • % change in adoption when new adoption initiatives are added
  • Cycle time to complete processes
  • Time spent on the system 
  • Data Entry errors
  • Analysis of how people are using the system, what they are accessing, where they are dropping off, where they are taking longer time, etc.
  • Surveys on NPS and CSAT
  • And many more

Building Organizational Agility in the Digital Age

Organizational agility enables companies to swiftly adapt strategies in response to market fluctuations, bolstering digital resilience, elevating ROI, and preserving employee retention. Highly agile firms promptly embrace generative AI, seamlessly integrating it into their tech weaponry, gaining a competitive edge and fortifying digital resilience in the digital age. 

 

Leaders must tailor their approach based on the five types of agility as per the Learning Agility Scan: change agility, mental agility, people agility, results agility, and self-awareness. By navigating these agility types, they must support their employees’ learning and training. This way, companies will be better able to gauge their employees and invest in their agility, boosting efficiency, higher revenue, better product quality, and optimized employee engagement. 

 

To enhance their organizational agility, businesses can foster change by effectively deploying a comprehensive Digital Adoption Platform (DAP).

Change Management with Digital Adoption Platform

Implement digital solutions ensuring employee proficiency and motivation.

 

Digital Adoption Platforms (DAPs) are instrumental in enhancing change management processes within organizations with comprehensive solutions for facilitating the adoption of new digital tools and systems.

 

  • Streamline the onboarding and training process through interactive, in-app guides and tutorials
  • Reduce the learning curve and minimize resistance to change
  • Personalized user experience by analyzing individual user behavior and delivering tailored guidance
  • Real-time user support
  • Valuable analytics on user engagement and adoption rates

 

Minimize disruption and improve employee morale and engagement during times of change with state-of-the-art platform solutions from DigitizeNow.

DAP Strategy

DigitizeNow provides consulting services and digital adoption strategies for your WalkMe digital adoption plan. We'll collaborate with you to recognize and address your challenges and goals, create a comprehensive approach to attain your desired business outcomes, and drive the implementation of that strategy throughout your organization.

DAP Implementation

At DigitizeNow, we'll incorporate WalkMe into your systems and offer comprehensive project leadership and delivery services based on our extensive expertise and best practices. Our focus is on your business goals, and we'll assist you in prioritizing processes and extracting the maximum value from WalkMe's content and insights.

DAP Adoption Lifecycle Managed Services

Suppose you've already implemented WalkMe and require continuous maintenance, and proactive system management from experienced WalkMe consultants, or an expert to evaluate your build. In that case, our post-implementation managed service is designed to meet your needs. Our end-to-end managed service offerings can assist you if you lack internal resources, need help with ad hoc WalkMe tasks, or require a health check of your current WalkMe implementation.