Employee solutions
DigitizeNow’s proficiency, combined with WalkMe’s Digital Adoption Platform, streamlines and improves customer experiences for increased customer satisfaction.
Accelerate competency attainment through efficient and customized self-service onboarding.
Reduce customer support requests and time to resolution by empowering teams to be more responsive toward building customer service transformation solutions.
Begin your successful customer service digitization journey with DigitizeNow. Obtain a comprehensive view of customer reps’ performance across all IT systems and processes.
Giving priority to the digitization of customer care.
Customer care is the difference maker, bringing customer retention and employee satisfaction to the front. Embark on a mission toward upgraded customer experience and digital transformation with digital channels and self-service options providing valuable insights for personalized services, to improve customer experiences, and proactive problem-solving.
Prioritizing customer and employee needs.
When service leaders give equal importance to the experiences of customers and representatives, employee productivity grows in tandem with customer satisfaction. Explore improved customer experiences with automation and AI to thrive in the tech-driven business landscape.
Connecting the employee and customer customer experience services.
Leverage WalkMe’s Digital Adoption Platform through DigitizeNow to deliver smooth digital experiences to employees and customers throughout their journeys, boosting productivity and satisfaction. Empower your workforce and delight customers with a frictionless digital and improved customer experience.
